Frequently Asked Questions
What should I expect when I see a psychologist?
As discussed on the APS website, you will probably receive a consent form which outlines some of the conditions under which a psychologist has to work (such as confidentiality). When you meet your psychologist, you will have the opportunity to tell them why you have come, what you would like to work on and to ask any questions. Together, you will discuss any relevant history to the situation and come up with a plan, including discussion about how often you should attend and what change you might expect to see.
What does confidentiality mean?
When you see a psychologist you have the right to expect that what you say to them will be kept with them and not disclosed to any other people. However, there are some exceptions to this:
By law, a psychologist must seek the assistance of a third party if you tell them that you are going to a) harm yourself, b) harm someone else, or c) engage in an activity which threatens to harm your wellbeing.
Your psychologist will usually keep notes regarding the sessions that you have, and if you are involved in legal proceedings, their file can be subpoenaed by the court.
If you are referred through the Medicare system, your psychologist will need to have contact with your GP.
Usually, psychologists also engage in regular supervision themselves to improve their practice, and they might discuss your situation with their supervisor to receive feedback about the approach they are using.
How many times do I need to see a psychologist?
This depends upon the situation you are experiencing and everyone is different. Some times it’s possible to see changes in 3-4 sessions while others take longer. This is something to discuss with your psychologist.
How many sessions can I have?
There are no limits to the number of sessions you may choose to have with a psychologist, however the maximum number of sessions covered by Medicare in one calendar year is 12. For some concerns, you might not need to attend this many sessions, but for other things you might find it helpful to continue past 12 sessions. Everyone and every situation is different. Most plans involve a review with your General Practitioner after 6 sessions.
When do I pay and how do I claim the rebate?
Fees are due on the day of your appointment and you pay in cash or EFTPOS. You are then able to take your receipt to Medicare to claim the rebate. If you do see a psychologist through this system, your psychologist will remain in contact with your GP to discuss your treatment and progress.
What if I have private health cover?
Some private health insurance policies cover psychological therapies. You are not able to use private health to cover the gap hence will need to make a decision, if you have private health cover, about whether you will claim a rebate through Medicare or your private health insurer.
Please note that details about rebates was accurate at the time of writing, however we highly recommend that you check the Medicare website for any changes.
What is the difference between a Psychologist and a Psychiatrist?
A psychologist studies a science or arts degree with a major in psychology (the study of human behaviour) followed by a postgraduate degree specialising in a particular field of psychology (such as clinical, organisational, forensic etc). A psychiatrist completes a medical degree before continuing study in psychology and pharmacology, hence they are able to prescribe medication while psychologists cannot.
What is the difference between a Psychologist and Counsellors / Psychotherapists’?
Counsellors and psychotherapists in Australia are self-regulating, in other words, many individuals can claim to be a counsellor or psychotherapist regardless of the level and limits to training or qualifications. Further, counsellors and psychotherapists can have very limited training in comparison to health professionals registered by state and federal health boards, such as psychologists
Counsellors and psychotherapist are not recognised by the NSW Psychology board and are not governed by the ethics prescribed by NSW Health or the Australian Psychological Society.
Unlike psychologists and psychiatrists, counsellors and psychotherapists DO NOT have access to the Federal Governments Medicare Rebate system and are not governed by one recognised professional body. Counsellors and psychotherapists can voluntarily join one of several professional associations, however many people who claim to work in the counselling profession may not be accountable to any government or professional body.
